Services / Business Process Diagnostics
A concrete document, not an impression.
We map the path from enquiry to delivery and in two weeks you get a process map: where time is lost, exactly how much, and the order of changes that pay off the most. Fixed price, no obligation to take further steps.
Free visibility check
How the collaboration works
Three steps that follow the Six Sigma DMAIC framework (Define, Measure, Analyze, Improve, Control), adapted for small and medium businesses.
A Six Sigma approach through short, confidential conversations, with you and separately with employees. As an independent third party, it's easier to hear where things really get stuck, without fear of consequences.
We process the answers and turn them into a concrete list of bottlenecks with an impact estimate. The findings go to you exclusively, the original conversations stay with us.
Quotes, enquiries and documentation in one place, with training for the people who use them and measurement of results after the change.
Sample findings
A document you get, not a slide deck of impressions.
A process map, a list of bottlenecks ranked by impact and a time-saving estimate for each item, ready for a meeting with management or the owner.
Who runs the diagnostics
Filip Kovac
Six Sigma Black Belt, Aarhus University
Personally runs the interviews and analysis on every project, never handed off to a junior team.
View certificatePackages
Diagnostics is a standalone deliverable. Implementation is the next step, when you decide.
Diagnostics — price on request
A process map and a concrete list of bottlenecks, for companies that want to make the changes themselves.
- ✓A map of the process from enquiry to delivery
- ✓A list of bottlenecks, ranked by impact, with a time-saving estimate
- ✓A meeting to present the findings
- ✓One-off, no subscription
Diagnostics + implementation — price on request
Everything in CARE, plus introducing the chosen tools, employee training and monthly results tracking.
- ✓Everything in CARE
- ✓Tool introduction and employee training
- ✓Monthly tracking: how much faster quotes go out after the change
- ✓Monthly subscription, 4 hours of automation per month (minimum 12-month subscription)
Diagnostics is always the first step and is billed separately from implementation. You decide on implementation after seeing the findings.
What you get
- —Confidential conversations with you and your employees, as an independent third party
- —A snapshot of the process from enquiry to delivery
- —A list of bottlenecks with proposals, ranked by impact
- —Tool rollout and employee training
- —Measurement: how much faster quotes go out after the change